Plone NGO Mailing List Christian Aid go for Microsoft over Open Source

[sisi]

michael nt milne wrote:
> "My preference is to integrate email lists."
> 
> Yes, but you're getting into Customer Relationship Managment and Plone
> is not a CRM tool and it's best if it never becomes or tries to be one.
> Most CRM tools allow Outlook integration and it's best if that is kept
> there I feel.

I don't want to interface with everyones mobile phones, faxes and credit
card details, just their emails :-)

And the point is, I still need such a tool, so if it can be created
within plone that would make me very happy.

Also, a scaled down CRM seems to me very like the kind of tools that are
being developed by people in the plone community to handle the
information of volunteers and supporters, mostly in combination with
ldap. So this sounds like semantics to me. I don't want the
functionality of most of a CRM tool, just one part of what they do
(though I wouldn't say integration with outlook was functional...)

If I have the wrong end of the technical stick please set me right!

> I'm not sure if MailBoxer is a solid solution from some comments on the
> Zope list. Doesn't it use the ZODB for storing all the email etc?

I don't know I'm afraid. I'm backing the concept more than the technical
details at this stage. I hope someone who is developing listen can
answer this, I think they are on the list.

Cheers,
sisi

> On 11/16/06, * sisi* <sisi at foei.org <mailto:sisi at foei.org>> wrote:
> 
> 
> 
>     Andy McKay wrote:
>     > Unfortunately offline is here to stay for quite a long time, and for
>     > organisations that go into places with poor internet connectivity a
>     > common problem that isn't going to get solved soon. Gosh I have
>     problems
>     > getting online in the north of england :)
> 
>     +1
>     Poor internet connectivity is not just to do with the technology
>     available but largely to do with a country's communications
>     infrastructure and political situation.
> 
>     Many of us on this list either work in or with organisations in
>     countries where water or electricity aren't taken for granted, never
>     mind internet connectivity.
> 
>     My preference is to integrate email lists. People tend to want to use
>     the tools they are used to, and email is so institutional now. It's the
>     way most people communicate electronically, it allows easy access when
>     on a dial up connection and most people have an email address for
>     communicating with friends, family, and other work contacts. And it's
>     cross platform. So why would we make them access yet another tool in
>     order to collaborate? At any rate, in my organisation people are very
>     resistant to moving away from email as a way of collaboration and
>     communication. Very.
> 
>     But, as Peter pointed out "Sole use of email usually  means a dramatic
>     loss institutional memory" Yup! Couldn't agree more.
> 
>     So if we can integrate email lists into plone, I think we'd have a good
>     collaboration tool. I'm personally pinning my hopes on Listen. I know
>     this does not work so well with collaborating on documents but in my
>     experience people want to stick with word documents, track changes and
>     email. That's what they want because it's also what they know, and it's
>     easy.
> 
>     If there is any chance of designing an online/ offline solution that
>     makes sense for people I'm very interested in supporting it. After all,
>     people flocked to skype and instant messaging. These tools can be
>     intrusive and entail people being constantly online, but they were easy
>     enough for people to adopt without a steep learning curve.
> 
>     For the time being, did I mention Listen yet? :-)
> 
>     Cheers,
>     sisi
> 
>     --
>     # sisi nutt # extranet coordinator
>     # Friends of the Earth International
>     # PO Box 19199 # 1000 GD Amsterdam # The Netherlands
>     # Tel 31 20 6221369  # Fax 31 20 6392181  # http://www.foei.org
>     # email sisi at foei.org <mailto:sisi at foei.org> # skype foei_sisi
> 
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> 
> 
> 
> -- 
> michael
> 
> 
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-- 
# sisi nutt # extranet coordinator
# Friends of the Earth International
# PO Box 19199 # 1000 GD Amsterdam # The Netherlands
# Tel 31 20 6221369  # Fax 31 20 6392181  # http://www.foei.org
# email sisi at foei.org # skype foei_sisi